Welcome to The White Hart Hotel!

We are delighted that you have chosen to stay with us.
If there’s anything else you need please do not hesitate to ask a member of staff.

Check in/Check out Times

Check In Time – 15.00
Check Out Time – 11.00

Authorised late check out – 12:oo
If check out is any later without arrangement with the hotel, there is a charge of £15.00 per hour

Reception

Please dial 520 to speak to reception. The reception desk is manned 24 hours a day.

Our receptionists are very knowledgeable about the hotel services and local area. They can assist you with your room account and services available at the hotel, including taxis, dinner reservations, local information and places of interest to visit during your stay.

Key Cards

In the event that you lose a key card a £5 charge will be added to your bill at checkout. If you should require a spare key card, we are more than happy to do this at a £5 charge that will be reimbursed upon checkout.

Lost Property

In the event of property being lost, please contact reception.
Please note that lost property is kept for a period of 3 months.

Internet

White Hart Hotel Wifi Password: WHw1f1123
Fat Badger Wifi Password: tfcybarfl

Taxis

Recommended taxi company: Blue Line Taxis 01423 530 830

Phone Call Charges and Instructions

To contact another room please dial the room number you wish to reach.

In order to obtain an outside line please dial ‘9’ followed by the number you require.
Please be advised that if you wish to use the phone to make an external call the following charges will apply:

5 minute local call off peak – £0.70
5 minute national call off peak – £0.85
5 minute international call off peak – £7.00

Breakfast

Breakfast is served at the Fat Badger Grill on the ground floor during the following times:
Monday – Friday 07:00AM – 09:30AM
Saturday – Sunday 08:00AM – 10:00AM

Continental breakfast can be delivered to the room from 6:00AM.
Please complete the breakfast order form, found in your room, and hang it on the outside door handle with your preferred time by 11:00PM the previous evening.

It is advised that weekend breakfast peak demand is between 9:00AM – 9:30AM,
if in a rush please come earlier.

Food & Beverages

The Fat Badger Opening Times
Monday – Thursday 10:00AM – 12:00AM
Friday – Saturday 10:00AM – 01:00AM
Sunday – 10:00AM – 11:00PM

Food is served:
Monday – Thursday 12PM – 09:30PM
Friday – Saturday 12:00PM – 10:00PM
Sunday 12:00PM – 09:00PM

The Fat Badger Grill Opening Times

Lunch
Saturday 12:00PM – 06:00PM
Sunday 12:00PM – 06:00PM

Dinner
Monday – Thursday 06:00PM – 09:30PM
Friday – Saturday 06:00PM – 10:00PM
Sunday 06:00PM – 09:00PM

Guest Services

Photocopying & Printing

Black & White – 20p per sheet, Colour – 50p per sheet
Email documents to reception@whiteharthotelharrogate.com

Dry Cleaning & Laundry

Our dry cleaning service is available Monday to Saturday (excluding public holidays).
Lists and a laundry bag can be found in your bedside draw.
Where possible we will try to offer a same day service; if collected before 9:00AM we aim to return by 07:00PM.
Please contact reception for collection or bring any laundry bags to the reception desk.

Housekeeping

The housekeeping team will make every effort to ensure your stay is comfortable and enjoyable.
Your room will be serviced on a daily basis. If you require your room to be serviced at a particular time or you would prefer not to have your room serviced, please do advise reception.

Newspaper

Please contact reception before midnight if you require a newspaper for the following day.
These are charged at the standard price.

Fire & Safety Procedures

A test fire alarm occurs every Monday at 11AM.
You do not need to do anything.

During your stay with us your safety and well being are our priority.
Please inform our reception team if you require assistance in the event of a fire alarm.

Please familiarise yourself with the following procedures:

If you discover a fire:

Immediately operate the nearest call-point
Dial 520 to inform reception
Leave the building by the nearest escape route
Close all doors behind you
Report to the assembly point outside the front of the building on The Stray.

If you hear the fire alarm:

Leave the building by the nearest available exit
Close all doors behind you
Report to the assembly point outside the front of the building on The Stray.

Children should not be left unsupervised within the bedroom accommodation.

Smoking is not permitted anywhere inside the property or restaurant areas.

We take this matter seriously and any evidence of smoking on the premises will result in a £100 fine.